Outsourcing is when one Company is contracting with another
Company to provide services that might be performed by their employees itself
but most of the times it is because of the financial advantages that come from
it. For example Major Companies Outsource their
Call centers, sometimes it is because of the reduction of work space
and mostly it is because of the low expenses or cheap labor.
Ever wonder why a
person with an Indian accent or an Australian accent serves you when you call a
toll-free number that was displayed on the back of your Canadian bank
card?Yes,Major banks from Canada have outsourced their
Call centers to countries like India,China,Bangladesh etc. Other
examples include major companies such as Wipro Outsource software projects to India.
Mostly work is outsourced from developed countries to developing countries.
There are many
reasons companies outsource various jobs, mostly because of financial advantage.
Most of the Outsourcing services provide 24 hours service throughout the year
which means services are more accessible and also reliable considering
that there are lot of educated people in most of eastern
countries .Companies could also focus on their development or other
business issues while having small issues such as Call centres and payroll
taken care of.
